Beverly Hrablook is Director, Information Solutions and Global Standards for Marconi. She leads a team implementing a global content management system. As a global company that provides the hardware and software for communication and information industries, Marconi prides itself on a proven record of innovation and technological breakthroughs. Beverly wants to extend that record to revolutionize the way Marconi's information is created, managed, and delivered. Beverly is a telecommunications engineer, applying her knowledge of the users and customers to create IT services that meet their needs. She is a graduate of Southern Methodist University and University of Texas at Austin.
Every large corporation is a publisher, whether or not it knows it. User
manuals, installation guides, repair manuals, corporate information, even
internal documents like employee handbooks take weeks to draft, finalize,
publish, and distribute. Ask any corporate information specialist or
librarian.
As a global provider of advanced communications solutions like optical
networks, Internet routers, and intelligent switches for phone companies,
Marconi faces the challenge of managing the creation of lengthy, complex
product- and service-oriented documents. For example, the creation of a
4,000-page user guide for an optical network demands tremendous collaboration
among Marconi's technical writers. Additionally, Marconi solutions are
frequently tailored to the specific needs of each customer. This means that
technical documents, even within product lines, are rarely th... (more)
Beverly Hrablook is Director, Information Solutions and Global Standards for Marconi. She leads a team implementing a global content management system. As a global company that provides the hardware and software for communication and information industries, Marconi prides itself on a proven record of innovation and technological breakthroughs. Beverly wants to extend that record to revolutionize the way Marconi's information is created, managed, and delivered. Beverly is a telecommunications engineer, applying her knowledge of the users and customers to create IT services that meet their needs. She is a graduate of Southern Methodist University and University of Texas at Austin.
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